ATTENTION: DUE TO THE COUNTERFIET ISSUE WITH THE SNOW WOLF LINE WE ARE NO LONGER ACCEPTING ANY SNOW WOLF DEVICE FOR WARRANTY SUPPORT UNTIL THE LAWSUITS HAVE BEEN FINALIZED. WE ARE SORRY FOR ANY INCONVIENCE THIS MAY CAUSE YOU.
ATTENTION: As of May 20th, 2016 we are no longer accepting any Snow Wolf devices for repair without contacting us first. As we announced before, the production of the Snow Wolf 200W V1.5 ended on January 1st, 2016 and now we are out of stock on repair parts and replacements for the Snow Wolf Line. We are sorry for any inconveniences this has caused.
All customers who are outside the warranty period and need repair work done on their mod can pay a 32 USD service charge upfront to send in their devices to be inspected and attempt to have them repaired. If the device is not able to be repaired, you will be contacted and asked to make an additional payment to pay for a new unit plus return shipping. If you would prefer to send in the device and pay after it has been determined to be repairable or in need of replacement, you are welcome to do so.
*Snow Wolf Products sent in without prior contact that are not valid for warranty/repair will be sent back at the consumers expensive without any service or notice.
This payment is for Priority international shipping charges of 45 dollars. ( For all other countries )
This payment is for Priority international shipping charges of 25 dollars. ( For Canada and Mexico )
We are proud to announce that we are now offering glass screen repairs for the SnowWolf 200W! The price is 32.95 and this will cover the new screen plate as well as return shipping of the item. The price does not cover the shipping of the item to our facility. Here's a
link to the item for more information.
WARRANTY RMA CONTACT FOR CHINA
WARRANTY RMA CONTACT FOR UK & EUROPE
Units 3-4, Armoury Trading Estate, Armoury Road
Telephone: (0121) 306 9294
WARRANTY RMA CONTACT FOR JAPAN
Tsuchiura, Ibaraki Prefecture in 1118-2 Samurai Japan Reptile's next
Website: www.AmericanVape.jpWARRANTY RMA CONTACT FOR RUSSIA
105120, Moscow, pr Zolotorozhsky., Dom.4, kv.15